Privacy Policy

This Privacy Policy describes how CoinHub ("Company," "we," "us," or "our") collects, uses, and shares information about you when you use our services, including our Telegram bot (@CoinHubBot) and websites at coinhub.host and sites.coinhub.host (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

When you use the Service, you may provide us with the following information:

• Telegram Account Information: Your Telegram user ID and username when you interact with our bot
• Site Content: Information you provide when creating your Site, including:
  • Coin name and ticker symbol
  • Blockchain/chain information
  • Contract addresses
  • Social media URLs (X/Twitter, Telegram)
  • Custom links and trading links
  • Images and videos you upload
  • Color preferences and customization settings
• Policy Agreement: Timestamp of when you agreed to our Terms of Use
• Report Information: If you submit a report about content on our platform, we collect your name, email address, reason for the report, and any comments you provide

1.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Access times and dates
• Pages viewed and interactions with the Service

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: To create, host, and display your Sites
• To Operate Our Telegram Bot: To identify you and manage your account and Sites
• To Enforce Our Terms: To monitor for violations, investigate reports, and take appropriate action
• To Communicate with You: To respond to your inquiries, send service-related announcements, and notify you of changes to our policies
• To Improve the Service: To analyze usage patterns and improve our features and functionality
• To Ensure Safety: To detect, prevent, and address fraud, security issues, and technical problems
• To Comply with Legal Obligations: To respond to lawful requests from government authorities and comply with applicable laws

3. How We Share Your Information

3.1 Publicly Available Information

When you create and activate a Site, the following information becomes publicly accessible:

• All content you add to your Site (coin name, ticker, contract address, images, videos, links, etc.)
• Your Site's URL

Your Telegram user ID and username are NOT publicly displayed on your Sites.

3.2 Service Providers

We may share information with third-party service providers who assist us in operating the Service, including providers for hosting, content delivery, database management, and security. These providers are contractually obligated to protect your information and may only use it to provide services to us.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Complying with a subpoena, court order, or legal process
• Responding to a government or regulatory request
• Protecting our rights, property, or safety, or that of our users or others
• Investigating suspected violations of our Terms of Use

3.4 Copyright and DMCA Requests

If we receive a valid copyright infringement notice (DMCA takedown), we may share relevant information with the copyright holder as required by law.

3.5 Business Transfers

If CoinHub is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with our legal obligations
• Resolve disputes and enforce our agreements

If you delete your Site or we terminate your account, we may retain certain information as required by law or for legitimate business purposes, including maintaining records for legal compliance.

5. Data Security

We implement reasonable technical and organizational security measures to protect your information, including:

• Secure data transmission (HTTPS)
• Access controls for our systems and databases
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your Site content at any time through our Telegram bot.

6.2 Deletion

You can delete your Sites through the Telegram bot. To request deletion of your account and all associated data, please contact us at support@coinhub.host.

6.3 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Opt-Out of Sale: We do not sell personal information as defined by the CCPA.

To exercise your CCPA rights, contact us at support@coinhub.host. We will verify your identity before processing your request.

6.4 Do Not Track

Our Service does not currently respond to "Do Not Track" signals.

7. Children's Privacy

The Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers are located. These countries may have different data protection laws than your country of residence. By using the Service, you consent to such transfers.

9. Third-Party Links

The Service may contain links to third-party websites, including but not limited to:

• Social media platforms (X/Twitter, Telegram)
• Cryptocurrency platforms (Pump.fun, DexScreener)
• User-provided custom links

We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to:

• Analyze traffic and usage patterns
• Remember your preferences
• Improve the Service

You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@coinhub.host
• Telegram Support: https://t.me/+ySWtLUS9jzUzYjA1

13. Reporting Concerns

To report content that violates our Terms of Use, copyright infringement, or other concerns:

• Email: support@coinhub.host
• Report Page: Use the /report feature on any Site
• Telegram Support: https://t.me/+ySWtLUS9jzUzYjA1

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.